Janet Rodriguez is an accomplished Customer Success Manager with extensive experience in managing client relationships and ensuring product adoption across various sectors. At AppsAnywhere since July 2025 and previously at Justworks, Janet achieved a 99% retention rate while overseeing HR, Payroll, Compliance, and Healthcare for over 80 businesses, conducting quarterly reviews and managing product implementations for C-Suite stakeholders. Prior roles include Implementation Manager at Justworks, where high-touch implementations for 20+ clients were successfully managed, and Teacher at the NYC Department of Education, where targeted support helped 90% of students achieve proficiency in STEM concepts. Additionally, as a Customer Service Specialist at JPMorgan Chase & Co., Janet exceeded sales targets through tailored solutions for high-value customers. Janet holds a Bachelor’s degree in History and is currently pursuing a Master’s degree in Special Education and Teaching at Brooklyn College.
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