Thomas Busse is a seasoned IT professional with extensive experience in support operations and technical engineering within various organizations. Currently serving as a Senior Support Operations Engineer at AppsFlyer since October 2019, Thomas previously held roles such as Support Operations Engineer and Technical Support Engineer. Prior to this, Thomas owned Interzone Media, a consultancy specializing in Zendesk for small and medium-sized businesses, and worked as a Senior Technical Support Engineer at ServiceMax, providing field service software solutions. Additional experience includes positions at Localytics, Zendesk where Thomas advanced from Tier 2 Support Advocate to Team Lead Tier 3 Support, technical support at SEGA Europe Limited, and QA analysis at Lycos Europe. Thomas holds a Bachelor of Arts in Media Production from the University of Applied Sciences OWL in Germany.
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