Andrew Church

Andrew Church is a seasoned customer support professional with extensive experience in training development, process improvement, and client satisfaction. Currently serving as a Senior Support Specialist at AppSumo, Andrew has a proven track record of enhancing employee training materials, coaching junior employees, and collaborating with various teams to implement customer-driven solutions. Previous roles include Customer Success Lead at Qvinci Software, where Andrew focused on client onboarding and technical documentation, and Customer Service Representative at Uber Technologies, where Andrew addressed safety and payment issues. Andrew's educational background includes a Bachelor of Arts in Mass Communication from Sam Houston State University and a Bachelor of Applied Science in Software Development from Austin Community College.