Lauren Pagan

Lauren Pagan serves as a CS Program Manager and Enablement Specialist at Apptio, an IBM Company, where responsibilities include designing education and community processes, establishing LMS infrastructure, and facilitating customer success programs. Previous roles at Apptio include Operations Coordinator, managing inquiries and issues related to the LMS and community platform. Lauren's earlier experience includes positions as Inside Sales Manager and Area Group and Event Coordinator at Summit Hospitality Group, and Guest Service Representative at Residence Inn Crabtree. Additional experience in youth programs was gained through internships and positions at the City of Raleigh Parks & Recreation. Lauren holds a Bachelor of Science degree in Parks, Recreation and Tourism Management from North Carolina State University.