Charlotte Knight is an experienced People Operations professional with a strong background in human resources and organizational development. Currently serving as People Operations Manager at Appvia since November 2020, Charlotte has played a pivotal role in implementing a performance management system, training managers on effective feedback practices, and leading employee relations cases. Charlotte's earlier positions at Appvia included People Operations Advisor and People Operations Coordinator, with responsibilities in onboarding, payroll, and employee wellness initiatives. Prior to Appvia, Charlotte served as an HR Administrator at The Handbook, a Shipping Clerk at Northrop Grumman Corporation, a Promotions Assistant at Active Consultancy, and a Telemarketer at Pell & Bales. Education includes a CIPD Foundation Certificate in People Practice and ongoing pursuit of a CIPD Level 5 Diploma in People Management.