Shagun S.

Shagun S. is a seasoned professional in customer success and technical support with extensive experience in networking and infrastructure management. Currently serving as a Senior Manager of Customer Success at AppViewX since March 2019, Shagun has previously held roles such as Manager TAC, Escalation Lead, and Solution Support Engineer within the same organization. Prior experience includes a position as a Network Analyst at Oracle from November 2015 to February 2019, where Shagun specialized in various technologies including F5 Load balancers and Juniper Firewalls. Shagun began a career in technology at Wipro Infotech as an Engineer from April 2013 to November 2015, focusing on Symantec Endpoint Protection. Educational qualifications include a Bachelor of Technology in Electrical, Electronics and Communications Engineering from CBS Group of Institutions and a Diploma in ECE from Govt Polytechnic for Women, Kandaghat.