Dhillon Welsh

Dhillon Welsh is a Customer Experience Engagement Manager at Aptean, responsible for enhancing customer engagement and streamlining post-sales processes within a $600M global ERP provider. Previously, Dhillon served as a Customer Success Manager at Salesforce, where expertise in advising Fortune 100/500 executives led to significant business value and retention strategies for a $23M portfolio. Earlier experience includes roles as a Core Business Analyst Contractor at Ciright, Inc., and as a Sales Support Specialist Contractor at Source Digital, where process automation and product development were key contributions. Dhillon's background in data analysis and emerging technologies includes positions at Johnson & Johnson and Pfizer, respectively. Educational credentials include a Bachelor of Science in Business Administration from Drexel University, complemented by an International Baccalaureate Diploma from Westerville South High School.