Melanie Lubnow

Director - Customer Success Global at Aptean

Melanie Lubnow has a diverse work experience spanning multiple roles and industries. Melanie currently works at Aptean as the Director of Customer Success Global since January 2022. Prior to this, they held the position of Customer Operations Director - Professional Services & Support at the same company from February 2020 to January 2022. Before that, they served as the Senior Global Manager for Partner Operations, Maintenance Renewal, and Customer Advocacy from April 2019 to February 2020. Melanie also worked in various roles at Aptean, including Global Partner Manager and Strategic Account Executive.

Earlier in their career, Melanie worked at Variohm Eurosensor Ltd as a Sales Support / Marketing & Business Development Assistant for Central Europe from December 2009 to April 2014. Melanie also gained experience as a Researcher at Kilvington Saville & Partners from February 2009 to December 2009.

Melanie's work experience extends to Siemens Mobility sa/nv, where they served as a Fleet Performance Analyst from June 2005 to October 2008. In this role, they were responsible for data analysis, generating reports, and leading the Maintenance Management Center in the absence of higher-level management.

Throughout their career, Melanie has demonstrated skills in customer service, team management, data analysis, and business development. Melanie'sexperience spans across different industries, showcasing their adaptability and versatile skill set.

Melanie Lubnow completed a Certification in Insurance from IHK between 2001 and 2004. Prior to that, they obtained a diploma from Business school in Economics law, Business management, and Accounting from 1998 to 2000.

Links

Timeline

  • Director - Customer Success Global

    January, 2022 - present

  • Customer Operations Director - Professional Services & Support

    February, 2020

  • Senior Global Manager For Partner Operations; Maintenance Renewal; Customer Advocacy

    April, 2019

  • Global Manager For Partner Operations; Maintenance Renewal; Customer Advocacy

    November, 2018

  • Global Partner Manager

    May, 2018

  • Strategic Account Executive

    January, 2015

  • Team Lead - Account Development Representative EMEA

    April, 2014