Ranjit Singh is a seasoned professional with extensive experience in operations and customer experience management across various industries. Currently serving as Senior Director at Aptia Group since March 2024, Ranjit previously held senior director and operations leadership roles at MARSH & McLENNAN COMPANIES, where responsibilities included managing pensions administration for the UK market and driving continuous improvement initiatives. Prior experience includes general management and customer service transformation roles at Maersk Group, where Ranjit excelled in customer experience strategy and PnL management. Ranjit's early career featured contributions at Tata Business Services, WNS Global, and Vanguard Info Solutions, focusing on operational excellence and quality assurance. Ranjit holds a Master of Arts in Psychology and a Postgraduate degree in Operations Management, complemented by a strong foundation in quality improvement methodologies.
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