Aptum is a global provider of essential business-to-business products and services, such as colocation, network connectivity, managed hosting, cloud services and IT managed services that allow customers across North America, Latin America and Europe to...

Information Technology

Aptum

The Doral office focuses on network solutions, sales support, and digital transformation in telecommunications.

Doral

The Vancouver office likely focuses on finance strategy and management to support regional business operations.

Vancouver

This department focuses on designing, developing, and managing complex systems to meet customer needs.

Systems Engineering

The Operations and Service Management team at Aptum is dedicated to ensuring the seamless delivery and enhancement of essential services across the organization. This team focuses on optimizing operational processes, managing service delivery, and improving customer experience by overseeing data center operations, IT service improvement, and global network management. Additionally, they play a crucial role in supporting employees through HR operations and benefits management, ensuring that both client and staff needs are effectively met.

Operations and Service Management

The Customer Experience Team at Aptum is dedicated to enhancing client satisfaction and engagement across various service offerings. By leveraging feedback and insights, the team ensures seamless communication and tailored support, driving customer success and advocacy throughout North America, Latin America, and Europe. Their efforts focus on fostering long-term relationships and optimizing the overall client journey.

Customer Experience Team

This department focuses on managing and optimizing cloud infrastructure and deployment processes.

Cloud Operations

This department is responsible for designing, implementing, and maintaining network infrastructure and services to ensure efficient data communication and connectivity.

Network Services

The Operations and Technical Support team at Aptum is responsible for ensuring the seamless delivery and operation of the company's core services. This team manages data center operations, oversees technology services and product lifecycles, and provides expert technical support to ensure that clients receive optimal performance and reliability. Additionally, they focus on service assurance and implementation, working collaboratively to enhance service efficiency and customer satisfaction across all regions.

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Other teams

Operations and Service Management

Customer Experience Team

Cloud Operations

Network Services

Operations and Technical Support