Karen Sharpe

Karen Sharpe has extensive work experience in various roles and industries. Karen is currently the Customer & Colleague Experience Director at Aqualisa Products Limited since August 2019. Prior to that, they worked as the Head of Service Delivery at Southern Water from July 2017 to July 2019.

Karen also has experience in the financial sector, serving as the Chief Operating Officer/Director of Operations at CCUK Finance Ltd (formerly CompuCredit UK Ltd) from May 2007 to June 2017. During their time there, they successfully managed the migration of 450,000 customer accounts and was later promoted to COO with a budget of £13M, overseeing various functions and managing a team of 55 onshore and 150 offshore staff.

Before that, Karen held the position of General Manager/Head of Site at Barclaycard from May 2004 to May 2007. Karen was responsible for increasing employee capability and developed a sales through service approach that led to a 100% increase in sales income.

Karen'searlier experience includes roles at British Gas Trading, where they held the positions of Sales & Retention Manager, Commercial Manager, Resources Manager, and General Manager. Karen managed a team of direct reports and had indirect delivery responsibility for 3,000 UK staff.

Overall, Karen Sharpe has a strong background in customer experience, operations management, and sales across a range of industries.

Karen Sharpe received professional training in an undisclosed field of study. The duration and details of this education are not provided.