Aquant
Eran Sharon is the Director of Technical Services & Support at Aquant. Prior to this, they were the Cloud Services Program Manager at Salesforce from October 2019 to October 2021. Eran has also held the title of Cloud Services Program Manager at ClickSoftware from August 2010 to October 2019, and Development Support Engineer, SAP Business One at SAP Labs from May 2008 to August 2010.
Eran Sharon has a wealth of experience in the tech industry, spanning over 14 years. Eran has a deep understanding of business logic and high level technical skills, which they utilise to solve a variety of issues in the application and customers’ databases. Eran is also experienced in MS-SQL, writing complex queries and stored procedures, using tools for monitoring and tracing DB corruptions.
Eran Sharon is passionate about empowering and guiding global support consultants and teams to enable them to improve and automate processes on the customer side. Eran holds a bachelor’s degree in Industrial Engineering & Management from the Technion – Israel Institute of Technology.
Eran Sharon graduated with a degree in Industrial Management Engineering from Shenkar - Engineering. Design. Art. Afterwards, they pursued a certification in Architecting on Amazon Web Services from John Bryce.
Eran Sharon reports to Shahar Chen, CEO & Co-Founder. They are on a team with Eran Granot - Director of Product Strategy, Chris Caron - VP, Global Sales, and Maayan Shimoni-Bakish - Director, Data Analytics.
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Aquant
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Aquant's service intelligence platform supercharges service performance by unlocking a new dimension of insight from enterprises' existing data. The platform mines and analyzes data that is scattered across different systems, hidden in free text, and locked in the minds of the enterprise's most experienced people. It empowers teams to use that data to improve first time resolution, optimize service team performance, assess risk, and drive exceptional customer experiences.