Luis Cruz is a Service Delivery Consultant at Aqueduct Technologies, Inc. since August 2024, with a diverse background in network engineering and technical support. Prior experience includes serving as a Sr. Network Engineer at Cutting Edge Technologies from February 2023 to August 2024 and at Carousel Industries from November 2016 to February 2023. Luis held various roles at Dell Services from October 2007 to October 2016, including Network Design Sr Advisor and Network Support Sr. Specialist, focusing on customer satisfaction and technical escalations. At Getronics, from April 2005 to October 2007, Luis was the Cisco TAC - WAN Team Lead, providing training and support to engineers. Earlier experience includes working as a Field Test Engineer at Motorola de Mexico, where responsibilities involved field testing cellular technologies and supporting Latin-American companies. Luis holds a degree from Universidad Tecnológica de México, completed between 2000 and 2003.
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