Nohely Serrano's work experience includes:
- Operations and Franchise Support at Aquí tu Reforma starting from April 2021.
- Supplier Support - Consultoria Compras at FULLSTEP from December 2018 to December 2019, where they managed suppliers and users, assisted with purchasing processes, and handled technical issues with the platform.
- Customer Support Assistant at Globalegrow E-commerce from May 2018 to December 2018, where they provided customer service in Spanish and English to eBay buyers worldwide, managed incidents and inquiries, and handled shipping numbers, refunds, and replacements.
- E-COMMERCE AND CUSTOMER SERVICE & MARKETING at Baby UMA - TIENDA DE AMAZON from March 2017 to November 2018, where they supported buyers and orders in Spain for an Amazon store specializing in baby products. Nohely also monitored campaigns on Facebook and processed defective product replacements and refunds.
- Senior Customer Support at Bent Pixels from August 2016 to March 2017, where they provided customer support for the Spanish community and part of the English community. Nohely assisted YouTube content creators associated with the network and resolved issues and inquiries regarding their channels.
Nohely Serrano attended UCAB - Universidad Católica Andrés Bello from the year 2013 to 2019. It is not specified what degree or field of study they pursued during this time. Prior to their enrollment at UCAB, they completed a program in English as a Foreign Language at Centro Venezolano Americano in the year 2015.
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