Aquila Consultoria em Gestão
Heron Barros is an accomplished professional with extensive experience in management consulting and customer service. Currently serving as a Consultor Sócio and Consultor em gestão at Aquila Consultoria em Gestão, Heron has previously held roles such as Business Consultant at HGN Serviços Empresariais, where significant contributions included conducting viability studies for online retail, enhancing customer service processes, and achieving substantial sales increases. Heron also served as Senior Marketplace Manager at Andela, improving operational efficiencies and reducing contract closing times. Earlier experience includes supervisory roles at Mercado Livre, focusing on customer service excellence and team development, and as Production Operations Supervisor at Udiaço Comércio e Indústria de Ferro e Aço, where efforts resulted in major cost savings and operational improvements. Heron holds a Bachelor’s degree in Industrial Engineering from Pontifícia Universidade Católica de São Paulo.
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Aquila Consultoria em Gestão
Aquila Institute is an international consulting organization which provides worldclass managerial solutions focused on the improvement of results for its clients. The Institute has activities in 22 countries in America, Europe, Africa and Oceania, conducting over 2200 projects with the support of offices in Brazil, Colombia, Portugal, Australia and Switzerland. In Zurich we have a Research Center for the development of research lines and innovations in Management. Our technical team consists of about 500 professionals, under the guidance of 6 technical references and 90 senior partners who have a large experience and academic specialization in Management. The Institute develops a significant work in managerial knowledge transfer through its Aquila School of Management. The School has a comprehensive training program focused on the application of managerial solutions to the student’s workplace. The Institute also invests in the design of management tools through its Aquila Tech.