Nataša Novaković

Natalia Olievschi is a customer service and logistics specialist currently working at Menarini Stemline since March 2024. Previously, Natalia served as a Customer Service Representative at Catalent Pharma Solutions, where responsibilities included managing over 500 orders monthly and training new team members on JD Edwards. Prior to that, Natasha held the position of Customer Service Team Lead at Katoen Natie, successfully reducing customer complaints by 87% through detailed analysis and leading a team of 16 for a diverse client portfolio. Earlier experience includes working as a Customer Service Representative, where Natalia achieved a 20% reduction in order processing time. Natalia holds a Master of Science in Procurement, Logistics, and Supply Chain Management from The University of Salford, along with two degrees from Universitatea de Stat din Moldova in Economics and Business Administration.