Arab National Bank
Nayyaf AlOtaibi currently serves as a Customer Experience Officer at Arab National Bank, where responsibilities include improving the customer journey through feedback analysis and collaboration with various teams. Nayyaf began the career as a Community Management Assistant, eventually advancing to Officer, focusing on customer engagement and digital experience enhancement. Prior experience includes a CO-OP trainee role at the Ministry of Media, gaining valuable skills in media and communication, and participation in the Graduate Development Program at Abdul Latif Jameel, which provided structured training in business fundamentals. Nayyaf holds a Bachelor's degree in Media and Communications from Al-Imam Muhammad Ibn Saud Islamic University.
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Arab National Bank
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Arab National Bank engages in the provision of commercial and Islamic banking services. It operates through the following segments: Retail banking, Corporate banking, Treasury banking, Investment & brokerage services, and Other. The Retail banking segment includes deposit, credit and investment products for individuals. The Corporate banking segment offers loans, deposits and other credit products for corporate and institutional customers. The Treasury banking segment manages trading and investment portfolios, its funding, liquidity, currency and commission rate risks. The Investment & brokerage services segment Includes investment management services and asset management activities related to dealing, managing, arranging, advising and custody of securities. The Other segment includes income on capital and unallocated costs, assets and liabilities pertaining to the head office and other supporting departments. The company was founded on June 13, 1979 and is headquartered in Riyadh, Saudi Arabia.