ARAG Legal Services UK
Josie Stone serves as the Change Planning Manager at ARAG Legal Services UK since October 2024, following a significant tenure at DAS UK Group from October 2007 to October 2024, where various roles included Business Analyst, Claims Development Executive, and Senior Claims Handler. In the position of Business Analyst, Josie successfully delivered projects such as the outsourcing of call centre services and the implementation of a new letter production platform, demonstrating expertise in stakeholder engagement, business requirements engineering, and risk management. Earlier experiences included optimizing claims processes and managing a substantial caseload of legal expenses insurance claims. Josie holds a Master of Arts with Distinction in Film and Television Production from the University of Bristol and a First Class Bachelor of Arts in English Literature and Film Studies from the University of Sussex.
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ARAG Legal Services UK
ARAG is a pioneer in legal insurance. Our mission from the very beginning has always been to enable every citizen to be able to assert their legal rights. This pioneering spirit has made us successful throughout the world. We have become experts in developing and advancing the concept of legal expenses insurance with innovative products and services by understanding the many and varied different legal systems that exist. ARAG is proud of its parental independence. This independence provides stability, allows us to plan in the long term and enables us to make our own decisions. We look after the interests of our customers by maintaining this independence. This enables us to be their chosen partner for legal services and protection. As a partner we provide our customers with guidance, advice and security, both now and in the future. We protect both individuals and companies with quality products and services that are suitable for all their needs in the area of legal and assistance insurance