Josie Stone

Josie Stone serves as the Change Planning Manager at ARAG Legal Services UK since October 2024, following a significant tenure at DAS UK Group from October 2007 to October 2024, where various roles included Business Analyst, Claims Development Executive, and Senior Claims Handler. In the position of Business Analyst, Josie successfully delivered projects such as the outsourcing of call centre services and the implementation of a new letter production platform, demonstrating expertise in stakeholder engagement, business requirements engineering, and risk management. Earlier experiences included optimizing claims processes and managing a substantial caseload of legal expenses insurance claims. Josie holds a Master of Arts with Distinction in Film and Television Production from the University of Bristol and a First Class Bachelor of Arts in English Literature and Film Studies from the University of Sussex.