Arlind R. currently serves as the Head of Digital Process Transformation & Value Chain and Vice President at ARAG, a role commenced in January 2024. Previously, Arlind R. held positions at Vodafone from October 2020 to September 2023, including Expert Customer Experience and Graduate Trainee in Customer Innovation & Operations. Arlind R. also worked at Queue-it as a Business Development professional from November 2018 to August 2020, contributing to strategies for an online queue management system. Earlier experience includes a role in Management Consulting at EY in the IT Advisory Practice from August 2017 to June 2018 and in Business Development & Market Strategy at clever fit GmbH in August 2016. Arlind R. holds a Master of Science in Business Administration and Information Systems from Copenhagen Business School and has a Bachelor of Science in International Business from the University of Vienna, in addition to a Bachelor of Science in Psychology from FernUniversität in Hagen.
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