Austin Botelho

Austin Botelho is a seasoned IT professional with extensive experience in technical support and customer service. Currently serving as a Service Desk Analyst III at Arbella Insurance Group since December 2021, Austin has previously worked as a Desktop Support Technician at Atos and as a Geek Squad Consultation Agent at Geek Squad and Best Buy. Additional roles include an Assembler at Lowe's Companies, Inc. and a Hardlines Team Member at Target. Austin holds a degree in Business and Information Technology with a concentration in Information Technology from Framingham State University, following studies at Western New England University.