Deborah Butkuss

Deborah Butkuss has extensive experience in insurance and information technology, currently serving as Claim Shared Services Manager at Arbella Insurance Group since August 2002, where responsibilities include Learning & Development, Quality, and Claim Technology leadership. Previous roles at Arbella encompass various IT Application Development Manager positions, including managing a production support model for a new policy transaction system and overseeing continuous improvements to enhance agent usability and profitability. Deborah's career at Arbella began in June 1996 as a Senior Business Analyst, progressing through several analytics and management roles related to claim technology. Earlier experience includes customer service at Dowling Insurance Agency from September 1994 to June 1996. Deborah holds a degree from Bridgewater State University, attended from 1991 to 1995.