Karin Martin

Karin Martin has extensive work experience in the insurance industry, particularly with Arbella Insurance Group. Karin started their career at Arbella in 1992 as the Director of Business Relationship Management, where they provided leadership for the legacy application development teams and managed a team of 40+ employees. Karin also acted as a liaison for all business account groups within the organization. In 2006, Karin transitioned to the role of Director of Personal Lines Operations and Customer Service, overseeing the delivery of customer support and care for policyholders and agents in the personal property and casualty segment. In 2013, they became the Director of Customer Service and Commercial Lines Operations, expanding their responsibilities to include the commercial segment. In 2018, Karin was promoted to Assistant Vice President, Contact Center Operations, and in 2019, they were promoted to their current role as Assistant Vice President, Operations, where they lead the Arbella Operations group in delivering exceptional service through customer contact centers and policy and billing services.

Karin Martin has studied Property and Casualty Insurance at the Insurance Institute of America. Additionally, they have attended Suffolk University and New England College of Business, but no specific degree or field of study information is provided.