Angela Smith has extensive experience in the insurance and arbitration industries, holding the position of Arbitrator at Arbitration Forums, Inc. since 2020 and serving as Arbitration Claims Service Manager at Allstate since April 1996. In the role at Allstate, Angela Smith managed teams, conducted quality reviews, and developed training programs, while also serving in various capacities including Subrogation Claims Adjuster and Property Claims Adjuster. Angela Smith’s responsibilities included negotiating settlements, guiding adjusters, and performing trend analyses to enhance departmental performance. Angela Smith holds a degree in Risk Management and Insurance from Georgia State University.