Arbitration Forums, Inc.
Keith Ralston has extensive experience in software development and project management, with a focus on IVR, Contact Center, and Disputes processing systems. In their current role as Senior SQA Automation Analyst at Arbitration Forums, Keith is involved in the analysis and manual test creation for system overhauls and script writing for testing file redaction systems. Prior to this, Keith served as a Software Development Manager at PSCU, where Keith led teams in investigating new systems and upgrades, providing training plans, and advising on the strategic direction of the Applications Development Department.
Arbitration Forums, Inc.
Arbitration Forums, Inc. is a membership-driven, not-for-profit organization that exists to effectively and efficiently serve its over 4,700 members' recovery and resolution needs. AF is the nation's largest arbitration and subrogation services provider. Annually, its members file over 619,000 arbitration disputes and 1,209,000 subrogation demands collectively worth over $7.7 billion in claims.