Racheal Okafor is a seasoned professional in the healthcare and human services field, currently serving as a Residential Counselor at Arbor Associates since June 2015, where responsibilities include assessing clients' emotional and psychological needs while maintaining strict confidentiality and providing a supportive environment. Prior experience includes roles as Site Director and Site Manager at Resources for Human Development, focusing on compliance, documentation accuracy, and staff supervision. Racheal also held positions at Boston Ballet as a Call Center Representative and at Watermark Donut Company as Shift Leader, demonstrating strong customer service and leadership skills. Racheal possesses a Bachelor of Science in Healthcare Studies with minors in Biology and Social Work from Salem State University, alongside a certificate in Leadership Development from Resources for Human Development and an Associate's Degree in Natural Sciences from Quincy College.
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