Osa Cox

Osa Cox has a diverse work experience spanning several industries. In their current role as an Enterprise Consultant at Arc Technologies Group since May 2021, Osa specializes in industrial machinery and technology, providing consulting and support for Industrial Control Systems and Automation. They also support infrastructure, security, data backups, BI implementation/monitoring, and all other IT needs.

Prior to this, Osa worked as a System Engineer at Reach Solutions from January 2018 to August 2020. In this role, they fully managed all IT needs for clients, including migration and maintenance of virtualized environments, server upgrades and migration, file system setup and management, and OS patching.

From January 2017 to February 2018, Osa served as an Information System Analyst at The University of Kansas. They were responsible for configuring and managing Cisco switches, UPS, servers, and network access points. They also managed network closets, network cabling, server environment, and firewall/DMZ.

At Koch Business Svc, Osa worked as an Access and Identity Management professional from May 2016 to January 2017. Their responsibilities included creating and troubleshooting mailboxes, conference rooms, calendars, email and admin accounts, as well as managing and maintaining accounts in Active Directory.

From 2013 to 2016, Osa held multiple roles at Ascension. They started as a Technical Systems Engineer, maintaining virtualized server environments and physical servers, and later took on the role of an Access Identity Management/Operations/Data Center Technician. In this position, they carried out tasks such as setting up user accounts, loading/unloading backup tapes, supporting remote users, and monitoring server setups in the data center.

At Spirit AeroSystems, Osa worked as a System Support Analyst from October 2009 to June 2014, handling server migrations/administration, data backups, hardware repairs, and PC troubleshooting. They also took on the role of a Network Management Engineer/Data Center Engineer/Incident Management/Support Desk, where they managed incidents, provided hardware and network support, and assisted in incident/problem management.

Prior to that, Osa had a brief role as a Service Desk Analyst at Cessna Aircraft Company in 2006, providing PC, monitor, and printer hardware support.

Their earliest work experience was as an Enterprise System Support Specialist at Boeing Research & Technology from March 2005 to March 2006, offering hardware and remote access support.

Before starting their career in the IT industry, Osa worked as a Project Manager/Program Analyst at Bank of America from April 2003 to March 2006, overseeing project management and leading production for new application releases.

Osa's first job was as a Computer System Technician at Apollon Computer, Inc. from December 2002 to April 2003. Their responsibilities included rebuilding and refurbishing computers and laptops for resale, as well as installing and configuring hardware, operating systems, and software.

Osa Cox's education history includes a Bachelor of Applied Science (BASc) degree in Management Information Systems, General from Southwestern College, which was earned between 2015 and 2018. Prior to that, Osa attended Butler Community College from 2007 to 2008, where they took certification classes in A+, MCSE, and Cisco. Before that, Osa earned an Associate of Arts and Sciences (AAS) degree in Computer and Information Sciences, General from Bryan University between 1999 and 2000. In addition to their academic qualifications, Osa has obtained certifications such as the AWS Cloud Practitioner from Amazon Web Services (AWS) in November 2022 and the AWS Certified Cloud Practitioner in May 2023.