Vikash Kumar Gupta

Vikash Kumar Gupta is an experienced professional in project management and operations, currently serving as a Project Lead at Arcgate since July 2013, where responsibilities include managing operational workflows and collaborating with various stakeholders to address challenges in risk management, content moderation, and data labeling. Prior experience includes the role of Operations Team Lead at Firstsource, where Vikash guided a team to achieve operational goals, and Unit Manager at Mphasis, overseeing training and operations for numerous batches of trainees. Additionally, Vikash worked as a Subject Matter Expert at Idea Cellular Ltd, resolving escalated customer concerns. Vikash holds a Master of Business Administration in Biotechnology from Devi Ahilya Vishwavidyalaya, Indore.