Roger Smith

Roger Smith has extensive experience in information technology and service delivery, currently serving as the Assistant Director of Information and Technology Services at the Archdiocese of Brisbane since July 2021, focusing on a transformative approach to service delivery. Prior to this role, Roger held several positions including Service Delivery Manager at Cromwell Property Group, where streamlined procedures and automation were a priority, and at Brisbane City Council, managing SAP customer support. Other notable roles include Projects and Service Delivery Manager at The University of Queensland, IT Service Delivery Lead at QER Pty Ltd, Systems Analyst at Virgin Australia, and IT Service Desk Leader at Australian Aerospace, consistently achieving high customer satisfaction and operational efficiency throughout their career.