Beatriz Eragus

Beatriz Eragus is an experienced professional in customer support and risk management, currently serving as an Analista de Suporte ao Cliente at Arco Educação since February 2023, where responsibilities include administrative management of client accounts and ensuring quality operations. Previous experience includes working as a Risk Management Analyst at EBANX, focusing on internal control processes and risk identification from March 2020 to June 2022, and coordinating processes at Principal Apoio Administrativo from January 2018 to December 2019. Additional roles include administrative and sales positions at Profarma and Buonny, where responsibilities ranged from contract management to strategic commercial activities. Beatriz Eragus holds a graduate specialization in Business Process Management from PUC Minas and a Bachelor's degree in Business Administration from FAPAR.