Michael Taylor

Michael Taylor has extensive work experience in the software industry. Michael currently works as a Technical Product Manager at Arcoro since April 2021. Previously, they worked at BenefitMall from 2009 to 2021, where they held various roles including Product Owner, Business Analyst, and Programmer. In these positions, they represented user needs, collaborated with businesses and development teams, prioritized and managed a feature backlog, and provided technical support and custom report development. Before that, Michael worked at Sage from 2002 to 2009, initially as a Support Engineer and later as a Customer Support Analyst II. Their responsibilities included resolving issues, creating SQL scripts and procedures, and providing technical support for various software applications. Overall, Michael's work experience showcases their expertise in product management, technical support, and software development.

Michael Taylor attended the University of South Florida, but the specific start and end years are not provided. Michael did not obtain a degree or specify a field of study. In addition to their university education, they have earned several certifications. In 1999, they obtained the CompTIA A+ certification from CompTIA. In 2000, they earned the Microsoft Certified Systems Engineer: Security (MCSE) certification from Microsoft. Lastly, in 2014, they obtained the Certified Scrum Product Owner (CSPO) certification from the Scrum Alliance.