Vince Mays

Vince Mays is an accomplished customer success and account management professional with extensive experience in providing proactive support services for enterprise clients. Currently serving as a Customer Success Manager at Arctera.io since December 2024, Vince previously held the position of Business Critical Account Manager at Veritas Technologies LLC from April 2015 to December 2024, where responsibilities included enhancing resource management and ensuring service reliability for premier clients. Additionally, Vince has experience as a Business Critical Escalations Manager and held various roles at Symantec, Whole Foods Market, Henry Schein, and Caligor, demonstrating a strong ability to foster collaboration, drive customer satisfaction, and effectively manage operational teams. Vince holds a Bachelor of Science in Business Administration from Bucknell University.