Arctic Adventures
Aliona Baklanova has a diverse background in customer service, ranging from roles as a Front Desk Receptionist to a Senior Customer Care Representative. With experience in managing bookings, handling payments, and ensuring guest satisfaction, Aliona has a strong foundation in providing exceptional customer service. Additionally, Aliona has a Bachelor's degree in Business Administration and Management from Vilniaus Kolegija/University of Applied Sciences.
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Arctic Adventures
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Arctic Adventures is an Icelandic tour operator comprised of the Arctic Adventures, Into The Glacier, The Lava Tunnel, Your Day Tours, Adventures.com, Adventure Hotel, Óbyggðasetur Íslands (Wilderness Center) and Magmadive brands driven by the shared purpose of creating lifetime memories for travelers in Iceland. Leading tourism company in Iceland since 1983 200+ staff from all over the world Offices in Reykjavik, Iceland and Vilnius, Lithuania Winner of Tripadvisor Travelers' Choice 2022 award, putting us within the top 10% of companies on Tripadvisor