Aliona Baklanova

Senior Customer Care Representative at Arctic Adventures

Aliona Baklanova has a diverse background in customer service, ranging from roles as a Front Desk Receptionist to a Senior Customer Care Representative. With experience in managing bookings, handling payments, and ensuring guest satisfaction, Aliona has a strong foundation in providing exceptional customer service. Additionally, Aliona has a Bachelor's degree in Business Administration and Management from Vilniaus Kolegija/University of Applied Sciences.

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Timeline

  • Senior Customer Care Representative

    August 1, 2023 - present

  • Customer Service Specialist

    March, 2023