Alexa Schmitz

Alexa Schmitz is a Customer Success Operations Administrator at Arctic Wolf, starting in June 2022, where responsibilities include managing the contract cycle, building renewal quotes, analyzing process flows, and creating training materials. Previously, from April 2021 to May 2022, Alexa served as a Project Coordinator at TÜV SÜD, managing audit projects and performing risk management analysis to ensure compliance with certification standards. Prior experience includes working as a Customer Experience Specialist at BRAINIER Solutions, Inc. from September 2019 to April 2021, where Alexa guided stakeholders in utilizing the Learning Management System and collaborated on successful project launches. Alexa holds a Bachelor of Science in Marketing with a specialization in Professional Selling from St. Cloud State University, earned from 2013 to 2017.