Mary Ann Bianco

Mary Ann Bianco is a 30-year, high-tech executive with a background in Cloud SaaS Enterprise applications and AI/ML for both Fortune 500 B2B and B2C companies. Her career has focused on high-growth leadership roles that drive revenue through customer success, product adoption, and client expansion. With her strong operational career running large-scale teams for Oracle, Mary Ann is known for her knowledge in Enterprise Applications, Governance, Risk, and Best Practices for product adoption leading global customer teams. As VP of Customer Success, she was a key operational leader in transforming the On-Prem to Cloud SaaS business building out the strategy to deploy and grow a high-touch customer success model. As Chief Customer Officer, Uniphore, Mary Ann built out 4 key organizational pillars: Global Delivery, Professional Services, Customer Support, and Success in the AI Conversational Automation space.

Mary Ann is committed and passionate about supporting women in the advancement of their careers- as an early pioneer in 2006, she was one of the founders of OWL (Oracle Women’s Leadership)- originally a grassroots initiative that grew to over 50,000 women in 27 countries. She is currently Board Chair for Watermark, a nonprofit focused on Diversity, Equity, and Inclusion for women.