Canisha Hoffman

Canisha Hoffman is an experienced professional in client services and customer experience, currently serving as the Manager of Client Services at Arhaus since August 2024. Previously, Canisha held various roles, including Customer Experience Manager at Credit First National Association from January 2021 to August 2024 and Manager of Call Center Operations at Towne Park from September 2019 to January 2021. Additional experience includes positions at EnvisionRx as a Clinical Workforce Analyst and at EnvisionPharmacies as Operations Supervisor for the Specialty Call Center. Canisha's career also encompasses roles as Customer Service Supervisor at Crestwood Management LLC/WGL Energy and Team Lead at Cox Communications. Early professional experience includes working at AT&T in sales, service, and retention roles. Canisha holds a Bachelor of Science in Psychology from Cleveland State University, earned between 2010 and 2015, and a diploma from Solon High School, attained in 1997.