Amb. Nwankpa Emelike Emmanuel

Head Customer Service/arik Ambassador at Arik Air Limited

AMB. NWANKPA EMELIKE EMMANUEL currently serves as Head Customer Service and Arik Ambassador at Arik Air since November 2022. Prior to this role, AMB. Nwankpa spent over 17 years at Arik Air Limited, culminating in the position of Station Manager from September 2006 to March 2024, where responsibilities included overseeing station operations, managing a team of agents, and ensuring high standards of customer service and operational efficiency. AMB. Nwankpa holds multiple postgraduate degrees, including a PGD in Transport and Logistics Management from the Institute of Transport and Logistics Management, as well as PGDs in Peace Studies and Conflict Resolution from the National Open University of Nigeria. Additionally, AMB. Nwankpa completed an undergraduate degree at Lagos State University.

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Arik Air Limited

Launched in 2006, Arik Air is West Africa largest airline. Positioned at the commercial hub airport of one of the world's leading emerging economies, Arik Air currently serves an ever expanding route network of key cities in Nigeria, Africa, Europe and the US. Arik Air operates the youngest fleet in West Africa with an average hull age of 7.8 years; creating employment opportunities; and partnering with top maintenance providers such as Lufthansa Technik, Lufthansa Cityline and Samco Engineering. Arik Air is now the market leader and the largest carrier in the region in terms of number of aircraft, capacity deployed, network and number of flights operated, having safely transported over 19 million passengers. Arik Air places great emphasis on reliability and innovation and aims to revolutionise flying to and within Africa.


Headquarters

Lagos, Nigeria

Employees

1,001-5,000

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