Arineo Group
Patrick Hey is an accomplished professional in the field of customer experience and digital commerce, currently serving as the Head of SAP Customer Experience Solutions at Arineo GmbH since September 2019. With extensive experience in SAP's C/4HANA portfolio, including SAP Commerce Cloud and related solutions, Patrick oversees global activities aimed at enhancing customer engagement. As a Co-Initiator and Director of All-for-Commerce.com, Patrick manages a platform focused on the comprehensive aspects of digital sales, service, and marketing. Prior to Arineo, Patrick held senior roles at Sycor for nearly two decades, including Head of Customer Engagement & Commerce Solutions and Vice President of E-Business Solutions. Earlier career experiences include positions at PFH Private Hochschule Göttingen and Magna International, supported by a degree in Business Informatics from Technische Universität Ilmenau.
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Arineo Group
We provide support for medium-sized companies in their digital transformation – from choosing the right combination of IT solutions and implementing them, to operation and support. To do so, we rely on Microsoft and SAP solutions for customer engagement, enterprise resource planning, workplace and collaboration as well as data analytics. Our experts extend these solutions with artificial intelligence, big data, and IoT technologies to leverage a real competitive advantage for its customers. Arineo was founded in 2018 as a so-called employee-owned company (EOC) and has its headquarters in Göttingen, Germany. According to the founding articles, 51% of the company will belong to the employees by 2023; by 2028, the employees will hold 100% of the company’s shares. Thanks to this innovative ownership structure, we can invest all our revenue in the continuous training of our employees, expanding the range of our services, as well as continually improving the quality of our services. Our organization banks on self-management, which allows for short decision-making paths and maximum agility – and benefits customers and employees alike.