Patrick Hey

Patrick Hey is an accomplished professional in the field of customer experience and digital commerce, currently serving as the Head of SAP Customer Experience Solutions at Arineo GmbH since September 2019. With extensive experience in SAP's C/4HANA portfolio, including SAP Commerce Cloud and related solutions, Patrick oversees global activities aimed at enhancing customer engagement. As a Co-Initiator and Director of All-for-Commerce.com, Patrick manages a platform focused on the comprehensive aspects of digital sales, service, and marketing. Prior to Arineo, Patrick held senior roles at Sycor for nearly two decades, including Head of Customer Engagement & Commerce Solutions and Vice President of E-Business Solutions. Earlier career experiences include positions at PFH Private Hochschule Göttingen and Magna International, supported by a degree in Business Informatics from Technische Universität Ilmenau.