Michelle Hall-Pelfrey

Michelle Hall-Pelfrey is an experienced professional in customer success and training management, currently serving as Manager of Customer Success at Arise Virtual Solutions Inc. since September 2022. Prior to this role, Michelle held the position of Senior Training Manager at Omni Interactions and various leadership roles at SYKES, including Area Operations Manager, Training and Quality Manager, and OJT Manager. Michelle began the career in the retail and pharmacy sectors, with notable roles as a Pharmacy Technician and Retail Sales Representative. Michelle holds a Bachelor's degree in Mental Health Counseling from Lindsey Wilson College and graduated from Knott County Central High School.