Sana Malik is an accomplished professional with extensive experience in customer success, client engagement, and strategic planning across various industries. Currently serving as Director of Customer Success at Arist since February 2022, Sana previously co-founded Capulet Consulting LLC and held notable roles at Degreed, Adlucent, RetailMeNot, Gilt Groupe, and De Beers Diamond Jewellers. Expertise includes leading post-sales implementations, developing scalable engagement methodologies, analyzing consumer data for business growth, and enhancing learning cultures within organizations. Educational qualifications include a MSc in Business Analytics from New York University’s Stern School of Business and dual BA degrees in Fashion Merchandising from the University of North Texas.
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