Tiffany Ip

Tiffany Ip is a seasoned professional in workforce planning and analytics with extensive experience in managing capacity and scheduling across multiple call centers in Canada. Currently serving as a Senior Analyst - Workforce Planner at Aritzia since April 2021, Tiffany previously worked as a Workforce Analyst at belairdirect, where responsibilities included forecasting call volumes, analyzing agent activity, and facilitating scheduling processes. Tiffany's diverse background also includes roles in accounting services, customer service, HR support, and operations at major organizations like HSBC and Kit and Ace. Tiffany holds a degree in Arts, Design, and Media Arts from Simon Fraser University and completed studies at the British Columbia Institute of Technology.