Paul Wilcox has a diverse work experience in information technology management. Paul has held various roles in reputable companies such as Arizona Digestive Health, P.C., GMI - Global Market Innovators, CVS Health, A.T. Still University, Home Brands Group, Sagicor Life Insurance Company, Salem-Keizer Public Schools, Henkel Corporation, Brown Family Communities, and Sanmina-SCI.
Throughout their career, Paul has demonstrated their expertise in managing teams, infrastructure services, data center operations, network operations, voice communications, and IT service desk management. Paul has successfully implemented ITIL-based systems, PC refresh programs, and conducted inventory and asset management projects.
Paul is known for their ability to handle demanding 24x7 environments and build strong partnerships with internal staff and external vendor partners. Paul has a proven track record of implementing industry standards and best practices, resolving architectural issues, and upgrading infrastructure equipment.
Paul Wilcox has a Bachelor of Science degree in Information Systems Management from Brigham Young University. In addition to their degree, they have obtained certifications including "Performance Management: Improving Employee Performance" from LinkedIn in February 2022, "ITIL V3 Foundation Certified" from CSME in June 2010, and certifications as a "Certified Novell Engineer" and "Microsoft Certified Professional", although the institutions and dates of obtaining these certifications are not specified.
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