Joshua Jones

Joshua Jones is an experienced training and program management professional with a diverse background in customer experience and technical solutions. Currently serving as the Training Manager for Customer Experience at Arkestro, a leading Predictive Procurement Orchestration platform, Joshua focuses on helping businesses achieve cost savings through machine learning and behavioral science. Prior experience includes roles at Adjust, where responsibilities ranged from program management to leading online course creation, and at School Loop Inc, developing technical documentation and assisting schools with IT needs. Joshua began a career in education as an English Language Teacher and has also held positions in operations and customer service. Joshua holds a Bachelor of Arts in History and Political Science from LeTourneau University.