Insana Collins is an experienced Chief Technical Writer and content designer with a career spanning over a decade, currently serving at COLLINS PUBLISHING, LLC since December 2009. Responsibilities include creating and updating service level agreements, web content, and training materials for various government agencies. Insana's previous roles include Senior Technical Writer at Arlo Solutions, Senior Business Analyst at Inovalon, and Senior Proposal Content Manager at the International Monetary Fund. Insana has a background in technical proposal writing, editing, and contract management, supported by a Bachelor's degree in Journalism and English from the University of Maryland and specialized training in Proposal Management from Shipley.