Becca Addy is an experienced customer service professional currently serving as the Head of the Contact Center, where they manage operations across various customer communication channels. Becca previously held roles such as Team Lead for Digital Services at Asset & Resource Management Holding Company and Customer Service Representative at MTN Nigeria, honing their skills in problem-solving and client relations. They hold a Bachelor's degree in Microbiology from the University of Ibadan and are dedicated to enhancing customer experiences and driving business growth through innovation and effective team leadership.
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