Otilia Slatter is an experienced Director of Applications Engineering in the Sales and Partner Enablement group at Arm, where they manage software support for customers and oversee multiple teams of support engineers across regions. They represent partners in product development teams and have successfully led teams through change programs and cross-functional improvement projects. Otilia is passionate about the knowledge lifecycle, having launched a new Knowledge Base Article solution and enhanced partner content accessibility. Currently, they are exploring the integration of Gen AI into the support organization. Otilia holds a Master of Engineering in Electronic Communications from Newcastle University.
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