ARMA Global Corporation
Eric Mosby is a seasoned IT professional with extensive experience in service desk management, technical support, and operational leadership. Currently serving as the Service Desk Manager at ARMA Global Corporation since June 2016, Eric manages staffing and operations, facilitating effective communication with internal and external customers, and ensuring timely resolution of issues. Prior roles include Helpdesk Technician at Jacobs Technology, PC Deployment Center Tech at CSC, and Information Technology Office Manager in the United States Air Force, where Eric led a team of 15, provided customer service to over 6,000 users, and maintained network security. Eric holds a Masters of Art in Management & Leadership from Liberty University and a Bachelor of Applied Science in Management from Campbell University, along with an Associate's degree in Information Resources Management.
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ARMA Global Corporation
ARMA is a trusted resource of the U.S. Government for specialized services in every arena: trainers, IT, logisticians