Melissa Fera

Melissa Fera is an accomplished professional with extensive experience in supply chain management and client support. Currently serving as Promotions Manager at ARMADA Supply Chain Solutions since March 2015, Melissa has held various roles including Supply Planning Manager, Client Support Manager, Demand Planner, and Supply Planner. Prior experience includes positions at H.J. Heinz Company as a Forecast Analyst and Customer Service Administrator, where responsibilities involved coordinating supply chain operations, improving forecast models, and enhancing customer satisfaction. Additionally, Melissa has a background in technical support from Verizon Wireless as a Technical Coordinator and Customer Care Representative, and earlier served as Administrative Director at The ALS Association, managing human resources and organizational operations. Educational credentials include a Master of Public Administration from Carnegie Mellon University and a Bachelor of Fine Arts from La Roche College.