Jean-François Pérès

Jean-François Pérès is an experienced professional in workforce management and operational production, currently serving as Directeur WFM FSM at Armatis since November 2012. Pérès oversees the management and optimization of workforce management for 7,000 collaborators, focusing on forecasting, planning, and data analytics. Previous roles at Armatis include Directeur de production at one of the group's largest sites and Responsable Pilotage Activité. Prior to Armatis, Pérès held leadership positions at Sitel and LaSer Contact, where responsibilities included ensuring operational performance, managing production teams, and driving client satisfaction. Pérès holds a Master's degree in Manager du développement commercial from EDHEC Business School and a Licence in mathematics from Université de Poitiers.