Daniel Santiago

Daniel Santiago is an experienced technical support professional with a talent for providing specialized assistance in cybersecurity and software deployment. Currently serving as a Tier 2 support agent at Armis since February 2023, Daniel previously held the position of Technical Support Engineer III at Forcepoint, LLC, where responsibilities included managing web security software deployments and virtualized appliances. Prior experience includes serving as a Product Specialist/Tier 2 Platinum Support for McAfee, focusing on cloud SaaS and corporate security products. Daniel began a career at Walt Disney World as a PhotoPass Photographer, capturing memorable family moments. Educational credentials encompass a degree in Digital Electronics from International Technical College and a high school diploma in Electrical/Electronics Maintenance and Repair Technology from Carlos F Daniels Area Vocational School.