Genevieve L. is an experienced professional in the hospitality and travel sectors with a solid background in operations and reservations management. Currently serving as the Reservations Team Leader at Discova since June 2023, Genevieve oversees booking accuracy and enhances operational efficiency while mentoring team members. Previous roles include Reservations Executive at Discova, Assistant Language Teacher at the Okinawa Prefectural Board of Education, and Operations Supervisor at Hankyu Travel International Co., Ltd., where Genevieve managed multiple tours and streamlined processes. Additional experience encompasses Sales & Marketing Executive at Hansel Productions and various administrative positions, showcasing a strong foundation in customer service and team leadership. Genevieve holds a Bachelor of Commerce in Hospitality & Tourism Management and Marketing from Murdoch University and a Diploma in Hospitality & Tourism Management from Temasek Polytechnic.
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